HCL Leap is an extensible platform which allows solutions to be built on top of it. A great example of this is Streebo – a leading HCL Leap partner – who have created an offering that works with HCL Leap for creating intelligent multi-channel apps. Continue reading to learn how this offering is helping Adarsh Credit deliver value to its customers.
Adarsh Credit and Co-operative society is a leading multistate co-operative society in Asia with more than 800 branches, 2 million happy customers and 370 thousand advisors.
As the wave of digitization hit the banking industry, Adarsh Credit, experienced a change in customer expectations. While the customer base was increasing; customer service was slow. Adarsh Credit wanted to step up the game by embarking upon a digital transformation journey. AI was making headlines across the board and deploying a Chatbot to address customer queries was the next logical step. However, this entailed numerous backend integrations, integration with their existing SAP core banking system and other third-party services.
As Marty Lechleider said in his previous blog “These are exciting times for HCL Leap customers.” Along with a brand new v9 of HCL Leap and an aggressive and exciting roadmap, we have introduced new, simplified pricing to help customers get started quickly and grow at their pace.
HCL Leap allows technical, and non-technical, users the ability to quickly develop and deploy enterprise applications to help capture information, engage with customers and partners and employees and track and report on that information. It’s a tool that allows the “citizen developer” to interact with back-end services without code and drive digital transformation for their enterprise, customers, and partners.
When we look at the value customers derive from HCL Leap it's the easy development and deployment, and eventual consumption, of applications. Some other low-code/no-code platforms focus on the developer and base the licensing around developers. We felt that this limits the audience as we have many organizations that have opened HCL Leap up to the entire enterprise. This allows all employees to develop applications that help improve processes, reduce errors and accelerate digital transformation.